Goddess Luo Deskmat

VAT or import tax included?

Due to the customs policy of different destinations, we CANNOT guarantee if there is a tax for you. Our product price does not include VAT or import tax in your shipping destination. Please let us know if you need help, we may provide our suggestions if possible.

European Union VAT and Customs Duty

If you are located in the European Union and your order amount is under €150, the local Customs will charge VAT. (17%-27%)

As of 1st of July 2026, the European Union (EU27) will eliminate the customs duty-free treatment for low-value imports (value not exceeding 150 EUR).

A 3 EUR customs duty, based on the number of line items in the customs declaration. Please see below examples: 

3 EUR customs duty per line item:

• The shipment contains one keyboard -> 1 x 3 EUR = 3 EUR
• When the shipment contains one keyboard, one keycaps set, and one deskmat -> 3 x 3 EUR = 9 EUR 
• When the shipment contains two keyboards -> 1 x 3 EUR = 3 EUR

In addition, Customs will charge regulatory fees and duty tax processing fees. (20 EUR)

--

If your order amount is over €150, then the local Customs will charge customs duties (0-6%) and VAT. (17%-27%)

In addition, Customs will charge regulatory fees and duty tax processing fees. (20 EUR)

US Tariffs

According to the latest announcement in July 2026, the tariffs for the products are as follows, for reference only, and the actual tariffs shall be based on the fees collected by the customs.  

Keyboards: 25%  

Keyboard Accessories: 25%

Arcades: 12.5%

In addition, Customs will charge regulatory fees and duty tax processing fees.

(Data source URL1; Data source URL2; Update time: July 27, 2026)

As we ship via DHL Express, taxes and duties will be collected by DHL on behalf of customs. After shipment, the customer will receive an email from DHL regarding payment.

US orders shipping methods:

A, CN Warehouse shipping - DHL

Tariff unpaid: 3 days (DHL will collect the tariff, and a $20 handling fee will be charged).

B, General delivery - Tariff Paid

Tariff Paid, 15-25 days

C, 
Free Shipping - Standard/
US Warehouse Shipping/
Expedited Shipping/
USPS - Ground Advantage
Tariff Paid, free shipping for orders over $50, 2-7 days

Where do you ship from?

• We ship from China.
• Some SKUs will be shipped from Walnut, CA, US. (Tax-free)

What countries do you ship to?

• Varmilo uses DHL Express to ship the orders.
• We ship to countries that DHL Express services. 
• Shipping rates will show when you enter a shipping address on the Checkout page.
  

When can I receive my order?

• In-stock items usually take 2-5 working days by DHL Express. 
• Pre-sale items will have an estimated delivery time marked on the product page.

 

Payment Method

• Paypal and Credit Card

 

Can I cancel the order or change the product?

• Yes, unshipped orders can be canceled and product or delivery information can be modified.

Can I change the delivery address of my package after it has been shipped out?

• Unfortunately, we cannot change the shipment once the product is en route.
• But you can contact DHL to change the address.