Recently ordered a white ball top for my Kassai fight stick. Because I opted for a cheap delivery service, it ended up taking ages to arrive. I tried contacting the logistics company every single day but their customer service was AI that doesn't help out at all, very stressful. I then contacted Varmilo and immediately was speaking to a human who was ready to help me out and provided me with all the information. Varmilo even offered to send me a free ball top but during that conversation, the package finally arrived. It is great to deal with such professionalism and knowing they look after their customers, I've continued to do business with them and ordered a set of eight diagrams buttons for my Kassai fight stick. Great products and very helpful after purchase customer care. I highly recommend their fight sticks, absolutely high tier product. Very easy and convenient to upgrade/modify parts to your specific requirements. Looking forward to my eight diagrams button swapout
