Van Gogh Keycaps Set

VAT or import tax included?

Due to the customs policy of different destinations, we CANNOT guarantee if there is a tax for you. Our product price does not include VAT or import tax of your shipping destination. Please let us know if you need help, we may provide our suggestion if possible.

US Tariff

According to the latest policy, the White House has restored the tax-free treatment for packages below $800 from China, so we will ship as soon as possible to help customers avoid tariffs.
However, since it is only a temporary suspension of taxation, Varmilo cannot guarantee that there will be no tariffs when the package arrives. Customers are advised to pay attention to the latest policies of the White House. (Update time: 2025-2-8)

European Union VAT

If you are located in the European Union, and your product amount is under €150, we will charge the VAT when you place an order.

Then there is no more tax needed.

If your order amount is over €150, then the local Customs will charge customs duties and VAT.

If you need multiple products, please place separate orders to avoid extra charges effectively.

If you have any questions, please get in touch with us. 

Where do you ship from?

• We ship from China.
• Some SKUs will be shipped from the US. (Tax-free)

   (Minilo 75% Eucalyptus/Bluebell/Retro / Kailh Prestige Silent / ANSI

Kailh Prestige Silent Switches set

FK2 5 colors

Minilo98% Kailh Prestige Voice /  ANSI

Muse65 HE)

What countries do you ship to?

• Varmilo uses DHL Express to ship the orders.
• We ship to countries that DHL Express services. 
• Shipping rates will show when you enter a shipping address on the Checkout page.
  

When can I receive my order?

• In-stock items usually take 2-5 working days by DHL Express. 
• Pre-sale items will have an estimated delivery time marked on the product page.

Payment Method

• Paypal and Credit Card

Can I cancel the order or change the product?

• Yes, unshipped orders can be canceled and product or delivery information can be modified.

Can I change the delivery address of my package after it has been shipped out?

• Unfortunately, we cannot change the shipment once the product is en route.
• But you can contact DHL to change the address.