Fraktpolicy

VAT or import tax included?

Due to the customs policy of different destinations, we CANNOT guarantee if there is a tax for you. Our product price does not include VAT or import tax of your shipping destination. Please let us know if you need help, we may provide our suggestion if possible.

    European Union VAT (New)

    If you are located in the European Union, and your order amount is under €150, the local Customs will charge VAT.

    If your order amount is over €150, then the local Customs will charge customs duties and VAT.

    We are sorry that we can't help.

    • US Tariff

    According to the White House announcement in February 2026, the tariffs for the products are as follows, for reference only, and the actual tariffs shall be based on the fees collected by the customs.

    Keyboards: Free 

    Keyboard Accessrioes: 25%

    Arcades: 10%

    US orders shipping methods:

    A, CN Warehouse shipping - DHL

    Tariff unpaid, 3 days (The tariffs will be collected by DHL, and a $20 handling fee will be charged.)

    B, General delivery - Tariff Paid

    Tariff Paid, 15-25 days

    C, 
    Free Shipping - Standard/
    US Warehouse Shipping/
    Expedited Shipping/
    USPS - Ground Advantage
    Tariff Paid, free shipping for orders over $50, 2-7 days

     

    Where do you ship from?

    • We ship from China.
    • Some SKUs will be shipped from the US. (Tax-free)

    What countries do you ship to?

    • Varmilo uses DHL Express to ship the orders.
    • We ship to countries that DHL Express services. 
    • Shipping rates will show when you enter a shipping address on the Checkout page.


    When can I receive my order?

    • In-stock items usually take 2-5 working days by DHL Express. 
    • Pre-sale items will have an estimated delivery time marked on the product page.

     

    Payment Method

    • Paypal and Credit Card

     

    Can I cancel the order or change the product?

    • Yes, unshipped orders can be canceled and product or delivery information can be modified.

    Can I change the delivery address of my package after it has been shipped out?

    • Unfortunately, we cannot change the shipment once the product is en route.
    • But you can contact DHL to change the address.